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Warranty Policy

We are pleased to share that 99% of our products are covered under warranty. However, warranty terms may vary depending on the product. For specific warranty details related to your purchase, please contact us at global@baopals.com, and we will be happy to assist you.

Important Notes about Warranty Coverage:

  • Most of our products are covered by a warranty that is valid only within Mainland China.
  • If you need to make a warranty claim, the product will need to be shipped back to us. We will assist you in getting it repaired or replaced as per the warranty terms.
  • Please note that the cost to ship the item back to us is the responsibility of the customer.

If you have any questions or need further clarification about the warranty process, please do not hesitate to contact our support team.